The MyOperator - Zoho CRM Advantage

Engage Customers with a Robust CRM + Cloud Communication Solution

The MyOperator - Zoho CRM Advantage
Centralized Customer View

Access a unified view of customer data plus sales call information from MyOperator synced on Zoho CRM.

Omnichannel Communications

Ensure seamless omnichannel support by syncing customer communications through Calls/WhatsApp for a 360° view of customer journey.

Contextual Calling

Make only relevant calls from VoIP-activated MyOperator account based on the customer information you automatically receive from Zoho CRM

Remote/Hybrid Flexibility

Manage calls from anywhere with MyOperator dialer app autosynced with Zoho CRM to ensure mobile sales tracking.

AI-powered Data & Analytics

Track team performance easily with AI-driven data and analytics across customer service and contact center operations for training and assessment.

Intelligent Call Routing

Enable intelligent call routing based on your agent skillset, boosting customer support efficiency, and minimizing the need for call transfers or callbacks.

Set-up Zoho CRM with MyOperator in just Minutes!

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MyOperator x Zoho CRM Features

Click-to-call

Click-to-call

Allow your agent to initiate calls on-the-go from Zoho CRM with MyOperator app integration

Call Pop-ups

Call Pop-ups

Instantly get incoming call pop-ups, missed call alerts, allowing agents to set reminders for making calls

Customer Analytics

Customer Analytics

Get actionable insights on agent productivity, response times, customer satisfaction, and other key performance metrics.

Zero-miss Calls

Zero-miss Calls

Track all lost or missed calls on Zoho CRM - MyOperatorpanel, even when you or your team are away.

WhatsApp Integration

WhatsApp Integration

Give your customers an omnichannel experience by integrating Whatsapp APIs and notifications in the interaction process.

Call Routing

Call Routing

Incoming calls are automatically routed to the concerned agent ensuring that customers receive timely responses.

Trust the MyOperator Experience. Endorsed by Customers and Experts.

google
4.5
g2
4.3
capterra
4.3
software suggest
4.4

Trusted by 12,000+ Customers

razorpay
samsung
lenskart
myntra
muthoot forex

Customer Speaks

Cleanomatics

This is an amazing integrated solution that helped us keep track of all our customer communication activities through one platform. Customer data management has never been simpler. We look forward to a successful partnership in days to come.

Apratim Banerjee

CTO, Cleanomatics
Amazon

MyOperator not only efficiently catered to our given requirements but also simplified it further with their advanced features. Our call volume remains significantly high and we really appreciate how the MyOperator solution has been steady all this while.

Anuraag Tapkir

Recruitment Manager, Amazon
Apollo Healthcare

By using MyOperator, Apollo Healthcare has been able to improve its marketing ROI tracking to 90-100%. Our first interaction with a patient usually starts through a phone enquiry. MyOperator has helped us streamline patient enquiries generated by our awareness campaigns and promotions. We are able to completely track conversions and deliver information more efficiently to all our patients.

M G Nabi Baig

Digital Marketing Head, Apollo Healthcare
CaratLane

The MyOperator dialer app solved a key business problem for CaratLane - of tracking and auditing customer calls made by our on-store executives. We improved customer satisfaction and net promoter score by 40% after using this solution. Easy to use app and great support from MyOperator.

Aditya Nambyar

Product Manager, CaratLane

The Plantix - MyOperator + Zoho CRM Success Story

The Plantix - MyOperator + Zoho CRM

How Plantix super-connected 100+ CS personnels with Zoho CRM and MyOperator integration

Read more

Frequently Asked Questions

We are here to answer all your questions regarding WhatsApp and how it can help your business. If you have some other questions, visit our support center.

What is the integration between Zoho CRM and MyOperator call center software?
The integration between Zoho CRM and MyOperator call center software enables seamless customer communication and data syncs between your CRM system and customer support operations.
This integration streamlines your customer interactions by allowing automatic call logging, call recording, and access to customer information from within Zoho CRM. It enhances your team's productivity and helps in delivering personalized customer experiences.
Yes, you can. The integration allows you to access call recordings associated with specific leads or contacts directly from their respective records in Zoho CRM. This feature is valuable for training, compliance, and quality assurance purposes.
Absolutely. MyOperator's integration with Zoho CRM automates the process of logging calls, updating customer records, and adding call notes. This automation saves your time and ensures data accuracy.
The integration provides your agents with real-time access to customer data, enabling them to provide more personalized and efficient service. This leads to improved customer engagement, satisfaction, and retention.
Is the integration easy to set up and maintain?
Yes, the integration is designed to be user-friendly and straightforward to set up. Both Zoho CRM and MyOperator are recognized for their simple-to-use interface, and both offer customer support to assist with any issues or questions.
Can I track call metrics and performance within this integrated solution?
Certainly. The integration allows you to track call metrics such as call duration, call outcomes, and agent performance directly within Zoho CRM. You can create custom reports and dashboards to monitor performance effectively.
Yes, the integration is scalable and can be tailored to the needs of both small businesses and larger enterprises. It offers the flexibility to grow as your business expands.
Both Zoho CRM and MyOperator take data security seriously. They offer encryption, access controls, and compliance with industry standards to protect your customer data.
Yes, both Zoho CRM and MyOperator offer user-friendly interfaces and intuitive setup processes. The solutions provide documentation, tutorials, and customer support to assist you during the onboarding phase. You can quickly integrate the systems and start leveraging the benefits of the unified CRM and cloud contact center solution.
You can either sign up online or calls us at +91 92129 92129.

12,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating

#1 Ranked in India's Cloud Telephony Leadership Matrix

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